Payment / Shipping
OUR KRATOM PRODUCTS ARE SOLD AS A BULK BOTANICAL POWDER AND NOT FOR INGESTION.
This page has payment and shipping information.
It should have everything you need to know.
Help! I can't get my payment through!
If you can't get your payment through, please contact us.
We have some credit card options that are not listed on the site.
Kratom vendors are required to process credit card sales via offshore credit card processor.
Unfortunately, some customers can't get their credit cards through, no matter what they do.
We understand how frustrating is this.
OFFSHORE CREDIT CARD PROCESSOR (VISA/MASTERCARD/AMERICAN EXPRESS)
Our 2 offshore credit card processors takes VISA and MASTERCARD cards.
If you order with this method, there may be an additional 0-10% international transaction fee applied to your grand total.
Your total on your bank statement may not match your grand total at checkout.
After your transaction, you will receive 2 emails (an invoice & a payment confirmation) that will how your Happy Hippo charge will appear on your bank statement.
INSTANT USA eCHECK or INSTANT USA ACH CHECKING TRANSFER [10% OFF]
If you have personal check or checking account you can get 10% off on all your orders.
Just type provide the required information at checkout.
Some banks have security settings that don't allow their customers to pay with a check online.
BITCOIN [20% OFF]
We can accept Bitcoin and we encourage you to use this method.
Select Bitcoin at checkout, your discount will be applied and we will give you our Bitcoin adrdress.
For more information, please see -
MOBILE CHECK [10% OFF]
Thankfully, this neat method will work EVERY time.
Basically, you text us a copy of a personal check (front and back) and we will deposit and text you back.
This method may seem weird to you, but we've processed nearly 1,000 orders this way -
SHIPPING INFO AND EXPECTATIONS
We only ship our products to states in the United States where Kratom is unrestricted.
We do not ship to Alabama, Arkansas, Indiana, Tennessee, Vermont, Wisconsin, San Deigo and Sarasota County FL.
While there are no exceptions to our policy on this issue, laws/regulations can change and it is the buyer's responsibility to determine if the said products are legal to purchase and possess in their jurisdiction.
Happy Hippo LLC. does not assume ANY liability for any complication in transit and/or failure to observe applicable laws and regulations - the liability and responsibility rests solely with the buyer.